About Us

Supporting independent living for over 20 years

Our customers have the freedom to live their life in their own home.


Our highly qualified staff provide advice, reassurance and assistance to help customers maintain their independence. We have been delivering this life saving service to thousands of customers for over 20 years.

We are the only Telecare provider in the Essex area to offer both a Monitoring and Response service enabling our customers to live independently in their own home safe in the knowledge that someone will be onsite quickly to help.

Customers of all ages can benefit from the service for short term needs or ongoing care, giving them and their loved ones a service they can rely on and peace of mind.

Helpline is committed to improving the lives of our customers by providing the highest quality services and products for the community.

“The Helpline service is a life saver, everybody should have it”

Mrs Pomfrett, 69, West Mersea

Monitoring & Response

£26.37 /mo

Pay by direct debit

Monitoring Service

£16.81 /mo

Pay by direct debit

Get in Touch on

01206 769779

Free demonstration in your home & easy to install